ibis Styles Manchester Portland Hotel 3 stars

Customer review rating (ALL Rating) 3.8/5 1,549 reviews

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Portland Street, 3 to 5, M1 6DP MANCHESTER, United Kingdom

Description

Hotel extras

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 0.3km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

Our accommodation(s)

Hotel location

ibis Styles Manchester Portland Hotel

Portland Street, 3 to 5
M1 6DP MANCHESTER
United Kingdom

GPS:53.480173, -2.235233

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

JAMBOREE FOODFEST & BAR

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,549 reviews

TripAdvisor Rating  3.5/5  1,630 reviews

5 stars from me 👍🏼

TripAdvisor rating 5.0/5

Voyage23616460616 Families - TripAdvisor review

Staff are lovely food was BEAUTIFUL So kind and very calm atmosphere Highly recommend , gentlemen at bar was ace , made perfect cocktails and made me and family very comfortable Great place and near to station as not originally from here Awesome trip , many thanks to the team

Very well located. Was a stone throw away from all amenities.

Customer review rating 4.0/5

Moira M. Couples - Confirmed reviews ALL

Everything was good apart from the walls being thin and you could hear your next door neighbours conversion.

Good Afternoon Moira M., Thank you for sharing your feedback with us following your recent stay. We're delighted to hear that you found our hotel to be very well located, making it convenient for you to access nearby amenities. We apologize for any inconvenience caused by the thin walls and noise from neighboring rooms. Your comfort is important to us, and we will certainly look into ways to mitigate noise disturbances to enhance the overall guest experience. We're pleased to know that your arrival, accommodation, WiFi, and the cleanliness of the hotel met your expectations. Your positive ratings and comments are greatly appreciated. Regarding your departure experience, we apologize for any shortcomings you encountered. We value your feedback and will review our check-out procedures to ensure a smoother process for our guests in the future. Thank you for being a loyal member of the ALL - Accor Live Limitless loyalty program, and for your positive recommendation of our brand. We hope to have the opportunity to welcome you back for another enjoyable stay. Kind Regards, Front Office Supervisor.

Good overall

Customer review rating 4.0/5

Ian Couples - Confirmed reviews ALL

Good location, friendly staff, great breakfast, everything you need

Hello Ian, Thank you for taking the time to share your feedback on your recent stay with us. We're delighted to hear that you had an overall enjoyable experience and that our location, friendly staff, and breakfast met your expectations. We're glad to know that you found the check-in process satisfactory. Your suggestion regarding reducing paperwork is noted, and we will certainly explore ways to streamline our check-in procedures to make them more efficient for our guests. We appreciate your feedback on the accommodation, particularly regarding the shower area. Rest assured, we will take your comments into consideration as we strive to improve our facilities to enhance the comfort of our guests. Thank you for being a valued member of the ALL – Accor Live Limitless loyalty program and for your positive recommendation of our brand. We look forward to welcoming you back for another pleasant stay in the future. Kind Regards, Front Office Supervisor.

Unacceptable - dreadful

Customer review rating 0.5/5

Christophe P. Solo - Confirmed reviews ALL

I would like reimbursement of my stay in this hotel… It is unbelievable: the bed was full of hair and also small particules of who knows what. In addition the room was really smelly… I have taken pictures When I am going for business trips or vacation I usually go to Ibis because of its high quality of clean room . THIS WAS CLEARLY NOT THE CASE here Please sent me the email for complaint and reimbursement. I will also sent the pictures of this horrible bed . This is UNACCEPTABLE

Hello Christophe p., Thank you for bringing your recent experience to our attention. I'm deeply sorry to hear that your stay with us did not meet your expectations, and I completely understand your frustration regarding the cleanliness issues and unpleasant odor you encountered in your room. Please rest assured that we take feedback like yours very seriously, as it helps us improve our services for future guests. I have personally forwarded your complaint to our management team, who will thoroughly investigate the matter and take appropriate actions to prevent such incidents from occurring again. Additionally, we appreciate your willingness to share the pictures of the condition of the bed, as this will help us in our investigation. Once again, I apologize for the inconvenience you experienced during your stay. We value your loyalty and hope to have the opportunity to regain your trust in our hotel in the future. Kind Regards, Front Office Supervisor.

Good stay comfortable room

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Found the staff pleasant on arrival and the room was comfortable and breakfast was very good with plenty of choice. However I was expecting to receive a copy of the invoice, via e-mail but this has yet to arrive

Hello, Thank you for taking the time to share your feedback with us regarding your recent business trip stay. We're delighted to hear that you found your room comfortable and enjoyed our breakfast offerings. It's always our goal to ensure our guests have a pleasant and comfortable experience during their stay. We're glad you found our staff pleasant upon arrival. However, we apologize for any inconvenience you experienced regarding the delay in receiving a copy of your invoice via email. Your satisfaction is important to us, and we will ensure that your invoice is sent to you promptly. As a valued member of the ALL – Accor Live Limitless loyalty program, your feedback is invaluable to us. Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back for another comfortable and enjoyable stay in the future. Kind Regards, Front Office Supervisor.

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Other web-users rate our hotel

  • 2,691 reviews 9.6/10 Location
  • 3,681 reviews 5.4/10 Room
  • 2,427 reviews 7.9/10 Service
  • 62 reviews 7.5/10 WiFi
  • 2,060 reviews 3.7/10 Comfort
  • 1,463 reviews 6/10 Cleanliness
  • 870 reviews 6.2/10 Breakfast
  • 9 reviews 2.7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.