Sofitel Montreal Golden Mile 5 stars

Customer review rating (ALL Rating) 4.6/5 3,433 reviews

Sofitel Montreal Golden Mile - Image 1
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1155 Sherbrooke Street West, Montreal - Quebec, H3A 2N3 Montreal, Canada

Description

Hotel extras

  • Gastronomic renowned French Restaurant

  • Located in the city centre, within the fashionable Golden Square Mile.

  • Parking valet service and easy access to public transportation.

  • Large meeting spaces.

  • Gastronomic restaurant Renoir

Our accommodation(s)

Hotel location

Sofitel Montreal Golden Mile

1155 Sherbrooke Street West, Montreal - Quebec
H3A 2N3 Montreal
Canada

GPS:45.501112, -73.577306

Telephone
Fax +1 514-788-2951

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE RENOIR

Currently unavailable

Inspired by French cuisine and infused with international flavours, the restaurant Renoir offers fine, inventive cuisine utilizing local products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,433 reviews

TripAdvisor Rating  4.5/5  2,902 reviews

Certificate of excellence 2024

Construction Communication

Customer review rating 2.0/5

Dr. H. J. Business - Confirmed reviews ALL

While the service was excellent, my bed didn't have any cover sheets (literally, on my bed, there was the sheet that goes on the mattress pad, and then the duvet, no cover sheet (I thought the Sofitel would double or triple-sheet beds. There wasn't one sheet). Also, I stayed at Sofitel Montreal for my mother's birthday. If I knew there was construction/improvements at the hotel, I would have stayed somewhere else (I didn't see any "Improvement" message on the website when I booked my room, nor have I received any notification email about construction interuptions before my stay. This is deception). No need to contact me. Good luck.

Dear Hicham J., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Bad timing for visit

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The hotel was under refurbishment and I was travelling for business I was hoping for the convenience of the hotel restaurant, there was scaffolding across the lobby and building materials everywhere in the lobby. Room was ok.

Dear David D., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Well located

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Main floor lobby was under renovation which was not disclosed at time of booking; trace of fumes in the room from either new carpet or painting.

Customer review rating 0.5/5

Lois C. Business - Confirmed reviews ALL

i stayed several years ago and was thrilled with the experience this was a complete disapointment the lobby was a renovation mess the make shift lobby on second floor is lack luster - plastic glasses for a drink that is terrible, dead plants, no apology for the mess, the fan in the room did not work so could not cool the room at night. it was very noisy during the night with other guests. there was no apology or attempt for the unpleasant experience. perhaps a free breakfast could be offered to guests until the renovation is done and the second floor interim lobby could be much more appealing with small things - like glass glasses and something to welcome guests also evening turn down service is usual in a 5 start hotel.

Dear Lois C., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Good Stay

Customer review rating 5.0/5

Joseph B. L. Friends - Confirmed reviews ALL

nice room and ambiance

Dear Joseph Baretto L., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

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Other web-users rate our hotel

  • 614 reviews 9.5/10 Location
  • 1,165 reviews 7.7/10 Room
  • 1,539 reviews 8.9/10 Service
  • 15 reviews 5.2/10 WiFi
  • 383 reviews 7.6/10 Food
  • 326 reviews 8.3/10 Cleanliness
  • 186 reviews 6.5/10 Breakfast
  • 44 reviews 3.5/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.