Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.4/5 4,923 reviews

Novotel Amsterdam City - Image 1
Novotel Amsterdam City - Image 2
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Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,923 reviews

TripAdvisor Rating  4.0/5  3,586 reviews

Comfortable and helpful

Customer review rating 4.5/5

Angela Business - Confirmed reviews ALL

Stayed for work and they were very helpful

Excellent location for tourists

Customer review rating 4.5/5

Dilip K. Couples - Confirmed reviews ALL

You are located at the quieter place of the city and tourists its always a 15 mins city tour when commuting from hotel to the city. Hotel is well connected with tram & metro. We have used all forms of public transport while there.

Poor

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

The room smelt, there were no USB charging facilities in the room and the desk and shop could supply any adapters.

Dear Mr B., Thank you for taking the time to share your review. We regret to hear that certain aspects of your stay did not meet your expectations. It is our aim to offer a comfortable and pleasant experience for all our guests, and we are disheartened to learn of the issues you faced. Regarding the room's odor you reported, we are committed to maintaining high standards of cleanliness and hygiene. While we have daily housekeeping services, we understand that sometimes individual sensitivities can be affected, and we will certainly be more vigilant in this area moving forward. As for the lack of USB charging facilities, we appreciate you bringing this to our attention. We strive to provide convenient amenities and will consider this valuable feedback in our ongoing improvements. We also acknowledge the inconvenience you experienced with the adapter availability. Our aim is to provide seamless service, and we regret the oversight during your visit when the shop was closed. We will review our procedures to better assist our guests in the future. We also take note of your feedback regarding room cleanliness and will reinforce our efforts to ensure that our high standards are consistently met. While we do have a commitment to sustainable development, as recognized by our Planet 21 program, we understand that it does not detract from the essential comfort and cleanliness our guests expect. We hope we can welcome you back in the future. Kind regards, Manager on Duty

Very disappointed, never stay at Novotel from now on and warning all people to be carefull with your money. We were taken euro 6,000 their in our back bag put in the room just during 2 hours going out for dinner.

Customer review rating 0.5/5

Khanh Friends - Confirmed reviews ALL

We chose your hotel as your reputation and standard 4* hotel unnthe world with very high price deserved with your reputation. We stayed 3 nights 19-22/4/23 with two rooms 230, 232. We put our money on our black backbag in rooms in the evening when we go out for dinner. It seems that you planed to take out of all our money euro 6,000 on the last night 21/4/24 when we went out for dinner. And to avoid our doubt, you put some 1usd in our envelop instead. We just found out when we conme back our hometown. Too terible for us. The first time we got this at the famous hotel "Novotel".

Property is in good condition and location but service level is very bad.

Customer review rating 2.0/5

Vi K. G. Business - Confirmed reviews ALL

In short, most of the front desk staff were not customer friendly. Some were even rude. Same for the restaurant service team. And the service team are just a bunch of noisy staff. They speak across the restaurant with their other colleagues. I have not seen Novotel at this low level.

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Other web-users rate our hotel

  • 2,225 reviews 8.8/10 Location
  • 2,731 reviews 7/10 Room
  • 2,467 reviews 7.5/10 Service
  • 61 reviews 8.4/10 WiFi
  • 1,451 reviews 8.7/10 Breakfast
  • 1,309 reviews 6.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.